Property Management Messaging Software - Bulk SMS & Reminders

Communicating with tenants is essential for property management, but sending individual WhatsApp messages to hundreds of tenants is time-consuming. Bulk messaging, automated payment reminders, and instant receipt delivery can save you hours every month while improving collection rates. With Blocks PMS, you can communicate with all tenants efficiently and automatically.

The Challenge of Manual Tenant Communication

Without automation, tenant communication is tedious:

• Time-Consuming: Sending individual WhatsApp messages to each tenant takes hours
• Inefficient: Delivering printed receipts to every tenant is expensive and time-consuming
• Inconsistent: Manual reminders are easily forgotten or sent late
• Expensive: Printing and delivering receipts costs money and time
• Poor Tracking: No record of what was sent to whom and when

Bulk SMS Messaging

Send Messages to All Tenants

Communicate with all tenants instantly:

• All Tenants: Send messages to all tenants at once
• Specific Groups: Send to tenants in specific properties or with arrears
• Custom Messages: Personalized messages with tenant and property details
• Message Templates: Save and reuse common messages
• Delivery Tracking: Track message delivery status

Message Types

Send various types of messages:

• Payment Reminders: Automated reminders before rent due dates
• Receipt Notifications: Instant SMS receipts after payments
• General Notices: Maintenance notices, policy updates, announcements
• Lease Renewal Reminders: Automated lease expiration reminders
• Arrears Alerts: Notifications for overdue payments

SMS Credits Management

Track and manage SMS usage:

• Monthly SMS credit allocation per plan
• Real-time credit balance tracking
• Usage statistics and reports
• Top-up options for additional credits
• Cost-effective bulk SMS rates

Automated Payment Reminders

Schedule Automated Reminders

Set up automated payment reminders:

• Pre-Due Date Reminders: Send reminders 3 days before rent is due
• Due Date Reminders: Send reminders on the rent due date
• Arrears Reminders: Automated reminders for overdue payments
• Customizable Schedule: Set reminder frequency and timing
• Personalized Messages: Include tenant name, amount, and due date

Improved Collection Rates

Automated reminders improve collection:

• Property managers report 30% improvement in collection rates
• Reduced arrears through timely reminders
• Better tenant relationships through proactive communication
• Consistent reminder delivery

Instant Receipt Delivery

Automatic SMS Receipts

Send receipts automatically after payments:

• Instant Delivery: Receipts sent automatically when payments are recorded
• Professional Format: Well-formatted SMS receipts with all details
• Digital Records: Tenants have receipts on their phones
• No Printing: Eliminate printing and delivery costs
• Receipt History: Complete history of all receipts sent

Receipt Details

Receipts include all necessary information:

• Tenant name and property details
• Payment amount and date
• Payment method (M-Pesa, Bank, Cash)
• Reference number
• Balance information

Message History & Tracking

Complete Message History

Track all communications:

• Complete history of all messages sent
• Message content and recipients
• Delivery status and timestamps
• Search and filter messages
• Export message history

Analytics & Insights

Understand message performance:

• Message delivery rates
• Reminder effectiveness metrics
• Collection rate improvements
• Tenant engagement insights

Benefits of Bulk Messaging & Automation

Time Savings

• Send messages to all tenants instantly vs. hours of individual messaging
• Automated reminders eliminate manual scheduling
• Instant receipt delivery saves printing and delivery time
• No need to track who received what manually

Cost Savings

• Eliminate printing costs for receipts
• No transportation costs for receipt delivery
• Cost-effective bulk SMS rates
• Reduced arrears improve cash flow

Improved Collection Rates

• Timely reminders improve payment compliance
• Professional communication builds trust
• Consistent reminders reduce forgotten payments
• Automated follow-up ensures no tenant is missed

Professional Service

• Instant receipts impress tenants
• Professional SMS communication builds brand reputation
• Consistent messaging shows reliability
• Better tenant relationships through proactive communication

Best Practices for Bulk Messaging

Message Timing

• Send reminders during business hours
• Avoid late night or early morning messages
• Send pre-due date reminders 3 days before
• Send arrears reminders promptly

Message Content

• Keep messages clear and concise
• Include relevant details (amount, due date, property)
• Use professional but friendly tone
• Personalize messages with tenant names

Frequency

• Don't over-message - respect tenant preferences
• Focus on important messages (reminders, receipts)
• Track engagement and adjust frequency

Getting Started with Bulk Messaging

Start communicating efficiently with tenants:

• Sign Up: Start your 60-day free trial
• Set Up Reminders: Configure automated payment reminders
• Send First Message: Send your first bulk message to all tenants
• Enable Receipts: Enable automatic SMS receipt delivery
• Monitor Results: Track message delivery and collection improvements

Conclusion

Bulk messaging, automated payment reminders, and instant receipt delivery can transform how you communicate with tenants. Save hours every month on communication, improve collection rates by 30%, and impress tenants with professional, instant service.

Stop sending individual WhatsApp messages. Start using bulk messaging and automation with Blocks PMS. Your tenants will appreciate the professional service, and you'll save time while improving collections.